Privacy Policy

1) Scope

This Policy applies to personal information we collect through this website and related services. It does not cover third‑party sites we link to.

2) The information we collect

• Contact details: name, email, phone, and message content you submit via our contact form.
• Usage data: pages viewed, links clicked, referring URLs, approximate location (city/region), device/browser information, and timestamps.
• Cookies and similar technologies: identifiers used to remember preferences and, if permitted, to enable analytics and measurement.
• Communications: your preferences and any correspondence with us.

3) Sources of information

• Directly from you (forms, emails, phone).
• Automatically from your device when browsing our site (via cookies and pixels, subject to your consent choices).
• Service providers acting on our behalf (e.g., analytics).

4) How we use your information

• Provide, maintain, and improve the website and content experience.
• Respond to inquiries and provide customer support.
• Analyze site performance and audience engagement to improve usability and content (if analytics cookies are enabled).
• Protect the security and integrity of the website, prevent fraud, and comply with legal obligations.
• Communicate updates, subject to your preferences and applicable anti‑spam rules.

5) Cookies, analytics, and ads

We use essential cookies for site functionality. With your consent, we may also enable analytics and measurement technologies:

• Google Analytics (gtag.js): to understand aggregate usage, traffic sources, and site performance.
• Meta (Facebook) Pixel: to measure engagement and page views.

You can manage these preferences at any time via our cookie banner’s “Customize” button. Declining analytics disables optional cookies and associated scripts.

6) Legal bases and consent

As a Canadian organization, we manage personal information in line with Canadian privacy principles (including those reflected in PIPEDA). Where required, we rely on your consent (e.g., analytics cookies). We also process information to fulfill legitimate purposes such as site security, responding to messages, and complying with law.

7) Sharing and disclosures

• Service providers: analytics, hosting, and security partners who process data under our instructions.
• Legal and compliance: to comply with laws, enforce terms, or respond to lawful requests.
• Business changes: in the event of a reorganization or similar transaction, information may be transferred in accordance with this Policy and applicable law.

8) International transfers

Some service providers (e.g., analytics) may process data outside of Canada, including in the United States. Data protection laws in those jurisdictions may differ from those in Canada, and information may be subject to access by foreign authorities in accordance with their laws. We take steps to protect personal information as described in this Policy.

9) Retention

We retain personal information only as long as necessary for the purposes described or as required by law. Retention periods may vary by data category, legal requirements, and business needs.

10) Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No system is 100% secure; please use caution when transmitting information online.

11) Your choices and rights

• Cookie preferences: use the on‑site banner to accept, decline, or customize analytics cookies.
• Access and correction: you may request access to, or correction of, your personal information we hold.
• Withdrawal of consent: where processing is based on consent (e.g., analytics), you may withdraw it at any time via the cookie controls.
• Complaints: you may contact us using the details below or file a complaint with the Office of the Privacy Commissioner of Canada or your provincial authority.

12) Children’s privacy

Our content targets a general audience of adults seeking retirement information. We do not knowingly collect personal information from children.

13) Third‑party links

Our site links to third‑party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

14) Updates to this Policy

We may update this Policy from time to time. Changes are effective when posted to this page. Material changes will be highlighted where appropriate.

15) Contact us

MapleNest Retirement
90295 Amanda Fords East, Lilianafurt, NS K8K 7E0, Canada
Phone: +1 434 899 7227
Email: [email protected]

This Policy is provided for transparency and does not create contractual or legal rights beyond those required by applicable law.